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LG refrigerator compressor defect class action lawsuit overview:
- Who: John Prins filed a class action lawsuit against LG Electronics Canada, Inc.
- Why: Prins claims LG manufacturers and sells refrigerators containing defective linear compressors which prevent them from being able to keep food cool or frozen.
- Where: The class action lawsuit was filed in the Ontario Superior Court of Justice.
LG Electronics Canada manufactures and sells refrigerators containing defective linear compressors which are prone to failing and keeping the units from being able to cool or freeze food, a new class action lawsuit alleges.
Plaintiff John Prins claims he was not made aware of any defect when he purchased the LG refrigerator and that the company failed to address the issue when he presented it to them in a timely manner, injuring him financially.
Prins claims he would not have purchased or paid a “premium price” for the LG refrigerator had he known it contained the alleged compressor defect.
“The Plaintiff chose the Defendant’s product in part because he understood the Defendant’s refrigerators to be reliable, fully functional, high-quality, and designed with premium features,” states the LG refrigerator class action.
Prins says the LG refrigerator he purchased came with a manufacturers warranty which purported to cover certain defects, however, it took more than three weeks for LG to repair his refrigerator and cost him around $274 for labour repair costs.
LG accused of lagging on fixing alleged compressor defect
During this time, Prins argues he was forced to buy food daily—including pricier ready made meals—throw food away and was unable to keep leftovers, in addition to having to purchase a secondhand mini-fridge.
Prins wants to represent a Class of all Canadian residents who purchased an LG refrigerator not for resale from LG or an authorised retailer since Jan. 30, 2014.
Prins claims LG is guilty of unjust enrichment, breach of contract, negligence, and negligent misrepresentation, and in violation of the Sale of Goods Act, Competition Act, and the Consumer Protection Act, 2002.
Plaintiff is requesting pecuniary, special, punitive, aggravated, and exemplary damages for himself and all Class Members.
Home appliance company Electrolux recalled certain Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerators over concerns their ice-level arm detectors could break into pieces and drop into the unit’s ice bucket.
Also last month, Hisense issued a recall for its refrigerators built with french doors over concerns the doors could detach when being opened, injuring consumers.
Have you purchased an LG refrigerator? Let us know in the comments!
The plaintiff is represented by Michael J. Peerless, Matthew D. Baer, and Emily Assini of McKenzie Lake Lawyers LLP.
The LG Refrigerator Class Action Lawsuit is Prins v. LG Electronics Canada, Inc., Case No. CV-21-00000810, in the Ontario Superior Court of Justice.
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90 thoughts onLG refrigerator class action alleges compressor defect fails to keep items cool
having issues with LG as well, woke up to find water on my floor due to melted ice and all my frozen food thawed due to faulty compressor. called service and was quoted 1400.00 to repair compressor call LG because it stated i have 10 warranty on my compressor, come to find out its part only warranty and i have to pay 595.00 + tax for lg service tech to install the compressor. so disappointing the level of customer service as this is a know defect. this cost does not include the initial service call i paid for or the loss of all my food. i will never purchase LG again
I purchased an LG Model LFXS28968S January 2018 along with a 4 year extended warranty and October 21, 2023 the cooling system failed completely and both the refrigerator and freezer portion now sit at room temperature. This was an expensive refrigerator and as a long term LG customer, I expected much longer trouble free operation.
Well I have same issue freezer not holding temperature was first told it was the board came and replaced still not working now told compressor have not had freezer for 6 weeks now have to wait for part and wait another 3 weeks or so new fridge purchased sept 2020
Purchased a LG fridge on December 23rd, 2018. Repairman has informed us the compressor is toast. Not even 5 years old. Paid over $2000. The repairman that came out also mentioned that the LG compressors have always had problems and is the worst fridge to purchase. WOW
I have an LG manufactured in 2012. Had to replace the main circuit board on the back. Now code 22 came up which is faulty compressor. Is it worth fixing or not
I bought an LG fridge 6 years ago paid 3600$ .
It just stopped working and LG is not responding. I will try to change the compressor but from what I see in comments , it is a faulty compressor and I might end up buying a new one
BRIGETTE STEWART
I have a LG LSFXC2476S refrigerator that’s not cooling. They should recall these refrigerators if they know there’s a problem.
I bought an
LG refrigerator 3 years ago.
The compressor died 7/28/2023.
We had to go out and buy a new fridge.
How can I claim $ back on this defective fridge.
I just paid $405 to LG for compressor replacement. Model # LFX25778ST – bought in 2015.
Same here. I bought an LG Fridge and paid $405 and it’s not fixed came a few times and I’m out a fridge. Going to take legal action.