Abraham Jewett  |  July 12, 2022

Category: Household

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Close up of LG signage.
(Photo Credit: TK Kurikawa/Shutterstock)

LG refrigerator compressor defect class action lawsuit overview: 

  • Who: John Prins filed a class action lawsuit against LG Electronics Canada, Inc. 
  • Why: Prins claims LG manufacturers and sells refrigerators containing defective linear compressors which prevent them from being able to keep food cool or frozen. 
  • Where: The class action lawsuit was filed in the Ontario Superior Court of Justice. 

LG Electronics Canada manufactures and sells refrigerators containing defective linear compressors which are prone to failing and keeping the units from being able to cool or freeze food, a new class action lawsuit alleges. 

Plaintiff John Prins claims he was not made aware of any defect when he purchased the LG refrigerator and that the company failed to address the issue when he presented it to them in a timely manner, injuring him financially. 

Prins claims he would not have purchased or paid a “premium price” for the LG refrigerator had he known it contained the alleged compressor defect.

“The Plaintiff chose the Defendant’s product in part because he understood the Defendant’s refrigerators to be reliable, fully functional, high-quality, and designed with premium features,” states the LG refrigerator class action. 

Prins says the LG refrigerator he purchased came with a manufacturers warranty which purported to cover certain defects, however, it took more than three weeks for LG to repair his refrigerator and cost him around $274 for labour repair costs. 

LG accused of lagging on fixing alleged compressor defect

During this time, Prins argues he was forced to buy food daily—including pricier ready made meals—throw food away and was unable to keep leftovers, in addition to having to purchase a secondhand mini-fridge. 

Prins wants to represent a Class of all Canadian residents who purchased an LG refrigerator not for resale from LG or an authorised retailer since Jan. 30, 2014. 

Prins claims LG is guilty of unjust enrichment, breach of contract, negligence, and negligent misrepresentation, and in violation of the Sale of Goods Act, Competition Act, and the Consumer Protection Act, 2002

Plaintiff is requesting pecuniary, special, punitive, aggravated, and exemplary damages for himself and all Class Members. 

Home appliance company Electrolux recalled certain Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerators over concerns their ice-level arm detectors could break into pieces and drop into the unit’s ice bucket. 

Also last month, Hisense issued a recall for its refrigerators built with french doors over concerns the doors could detach when being opened, injuring consumers. 

Have you purchased an LG refrigerator? Let us know in the comments! 

The plaintiff is represented by Michael J. Peerless, Matthew D. Baer, and Emily Assini of McKenzie Lake Lawyers LLP. 

The LG Refrigerator Class Action Lawsuit is Prins v. LG Electronics Canada, Inc., Case No. CV-21-00000810, in the Ontario Superior Court of Justice.


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90 thoughts onLG refrigerator class action alleges compressor defect fails to keep items cool

  1. Kathy says:

    Our LG fridge was delivered Jan 2018, and it stopped cooling July 29th. It’s now August 26th. They can’t find anyone to work on it in our area, so the said they would replace or refund. Now they are trying to get out of refunding the full amount and we have not received compensation for loosing all our food and the extra expenses of trying to go without refrigerator. I understand a suit was settled already but our model was not on the list included on the class action suit.
    If this is only for Canada, we’re in the US.

  2. Debbie S says:

    We purchased a LFXS24623W Lg fridge on 09/03/16 with a delivery date of Dec 2016. In Aug 2022 the compressor failed.
    LG will cover the cost of the parts but not the cost of labour which would be 700$. We have decided to spend the money towards a new non LG fridge.

  3. Victoria Migliaccio says:

    LG Compressor failed. Freezer defrosting this evening. All food spoiled. So very disappointed. Not even sure where to begin. Never knew of the LG recall.

  4. D says:

    we purchased LG french door fridge LFCC23596S in February 2022 and finally was delivered a few days ago. Have they fixed the issue with this year’s compressor?

  5. Peter G says:

    I purchased an LG refrigerator in June 2019. I stopped cooling, and the appliance repair tech said the compressor was still working but the seal system had failed. He said I would have to replace the fridge.

  6. MING GE says:

    Purchased LG refrigerator April 2017, as it mention 10 years warranty for liner compressor. Stop working today totally in hot summer.contact LG Canada and mention it was not cover any labour and have to setup technician to come, recommend me to purchase extended warranty. LOL.

    it seems many issue with this kind of liner compressor.

    Count me in!

  7. Gina Mazza says:

    I purchased LG refrigerator and waited 6 months to receive it. It malfunctions now , ice maker , doesn’t stay fresh as well !! Not the best purchase made. Extremely disappointed in this but as I paid too dollar .

  8. Travis Marshall says:

    Can I take part in the class action as I am having issues with my LG refrigerator.

  9. Peter says:

    I also bought an LG and have had these issue’s

  10. Ivy billings says:

    Yes I have purchased a LG REFEIGERATOR AND WOUKD LIKE TO BE PART OF THE LAWSUIT

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