Canada Samsung Top-Load Washer Class Action Settlement

Canada residents can get a full refund and reimbursement costs from a class action settlement resolving claims that Samsung and Kenmore top-load washers are defective.

The settlement will benefit residents of Canada, other than those living in Quebec, who purchased an eligible Samsung or Kenmore brand top-load washer.

There are numerous top-load washers available for compensation under the settlement and a full list of eligible washers is available here.

Plaintiff Karsten Henriksen claimed that certain Samsung and Kenmore top-load washing machines are defective. Excessive vibration from the washers allegedly caused the top of the washing machine chassis to become detached.

The Samsung top-load washer class action lawsuit claimed that selling defective washing machines was a violation of several Canadian laws including the Consumer Protection Act of 2002, the Competition Act, and the Sale of Goods Act. The Samsung class action also brought claims of negligence and unjust enrichment.

A settlement was reached in the Samsung top-load washer class action lawsuit in December 2018. The court has not determined who, if anyone, is in the wrong and Samsung does not admit any wrongdoing.

Several benefits are available from the Samsung settlement and, in some cases, Class Members may qualify for more than one.

There is an enhanced minimum recall rebate, a settlement recall rebate, a recall repair additional benefit, top separation relief, and a commitment for recall repair. More information on each benefit is available in the “Potential Award” section below.

In order to receive payment from the settlement, Class Members need to file a valid claim by July 25, 2019. The deadline for exclusion and objection have passed. The settlement was granted final approval at a fairness hearing on March 27, 2019.

Who’s Eligible

Residents of Canada, other than those living in Quebec, who purchased an eligible Samsung or Kenmore brand top-load washer. A full list of eligible washers is available here.

Potential Award

The following awards are available for Class Members:

• Enhanced Minimum Recall Rebate: For Class Members that received a recall rebate under the voluntary recall or who selected a recall rebate on the voluntary recall website before settlement approval. Provides a rebate worth 15.5 percent of a new washer’s estimated purchase price if Class Members purchased a new Samsung washer and received less than a 15.5 percent rebate.
• Settlement Recall Rebate: For Class Members who selected a recall rebate on the voluntary recall website after settlement approval. Provides a rebate worth 15.5 percent of a new washer’s estimated purchase price if Class Members did not replace their washer with a Samsung appliance.
• Recall Repair Additional Benefit: For Class Members who received a recall repair under the voluntary recall. Provides between $25 and $85 for the purchase of a Samsung microwave or Samsung Major Home Appliance (dishwasher, clothes dryer, range, or refrigerator).
• Top Separation Relief: For Class Members who experienced top separation within seven years of their washer’s purchase data. Provides a full refund of the washer and up to $100 in expense reimbursement (up to $50 of which can be used for clean-up costs).
• Commitment for Recall Repair: For Class Members who select a recall repair through the voluntary recall website before the claims deadline. Allows Class Members to request a washer repair. If a repair person does not comply with the repair request within 14 days, Class Members may receive a $50 cash-equivalent card.

Proof of Purchase

Documentation is required for some of the benefits to prove that the washer is no longer in use or that the Class Member purchased a new non-Samsung brand replacement washer.

Claim Form

CLICK HERE TO FILE A CLAIM »

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

7/25/2019

Case Name

Henriksen v. Samsung Electronics Canada Inc., Case No. 2762-16-CP, in the Ontario Superior Court of Justice

Final Hearing

3/27/2019

Settlement Website

www.CanadaTopLoadWasherSettlement.ca

Claims Administrator

Epiq Class Action Services Canada Inc.
Attention: Samsung Canada Top-Load Washer Class Action Settlement
Nelson P.O. Box 20187 – 322 Rideau Street
Ottawa ON, K1N 5Y5
1-855-745-7374
info@CanadaTopLoadWasherSettlement.ca

Class Counsel

MCKENZIE LAKE LAWYERS LLP

Defense Counsel

BLAKE CASSELS & GRAYDON LLP

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