By Top Class Actions  |  July 12, 2022

Category: Household
Close up of LG signage.
(Photo Credit: TK Kurikawa/Shutterstock)

LG refrigerator compressor defect class action lawsuit overview: 

  • Who: John Prins filed a class action lawsuit against LG Electronics Canada, Inc. 
  • Why: Prins claims LG manufacturers and sells refrigerators containing defective linear compressors which prevent them from being able to keep food cool or frozen. 
  • Where: The class action lawsuit was filed in the Ontario Superior Court of Justice. 

LG Electronics Canada manufactures and sells refrigerators containing defective linear compressors which are prone to failing and keeping the units from being able to cool or freeze food, a new class action lawsuit alleges. 

Plaintiff John Prins claims he was not made aware of any defect when he purchased the LG refrigerator and that the company failed to address the issue when he presented it to them in a timely manner, injuring him financially. 

Prins claims he would not have purchased or paid a “premium price” for the LG refrigerator had he known it contained the alleged compressor defect.

“The Plaintiff chose the Defendant’s product in part because he understood the Defendant’s refrigerators to be reliable, fully functional, high-quality, and designed with premium features,” states the LG refrigerator class action. 

Prins says the LG refrigerator he purchased came with a manufacturers warranty which purported to cover certain defects, however, it took more than three weeks for LG to repair his refrigerator and cost him around $274 for labour repair costs. 

LG accused of lagging on fixing alleged compressor defect

During this time, Prins argues he was forced to buy food daily—including pricier ready made meals—throw food away and was unable to keep leftovers, in addition to having to purchase a secondhand mini-fridge. 

Prins wants to represent a Class of all Canadian residents who purchased an LG refrigerator not for resale from LG or an authorised retailer since Jan. 30, 2014. 

Prins claims LG is guilty of unjust enrichment, breach of contract, negligence, and negligent misrepresentation, and in violation of the Sale of Goods Act, Competition Act, and the Consumer Protection Act, 2002

Plaintiff is requesting pecuniary, special, punitive, aggravated, and exemplary damages for himself and all Class Members. 

Home appliance company Electrolux recalled certain Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerators over concerns their ice-level arm detectors could break into pieces and drop into the unit’s ice bucket. 

Also last month, Hisense issued a recall for its refrigerators built with french doors over concerns the doors could detach when being opened, injuring consumers. 

Have you purchased an LG refrigerator? Let us know in the comments! 

The plaintiff is represented by Michael J. Peerless, Matthew D. Baer, and Emily Assini of McKenzie Lake Lawyers LLP. 

The LG Refrigerator Class Action Lawsuit is Prins v. LG Electronics Canada, Inc., Case No. CV-21-00000810, in the Ontario Superior Court of Justice.


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95 thoughts onLG refrigerator class action alleges compressor defect fails to keep items cool

  1. Serge Dutremble says:

    Purchased a LG Refrigirator in 2021. Compressor failed last weekend. LG gave us 3 numbers for certified techs to do the repair but 2 of the 3 refused to do it. We are located within 90Km from Ottawa Canada.
    Also, even if the compressor was covered by the warranty, it looks like the repait shop wants almost $900 for the repair… On a 4 years-old refrigirator that cost $1200 in 2021!
    The compressor 10 years extended warranty (parts only) is a scam.

  2. jimmy sun says:

    My LG refrigerator bought in 2017, last month it stopped cooling and call LG, They gave 3 repair company for selection. technician came and replaced compressor, labor charge me $600.

  3. Matt says:

    Same issue. March 2018 – Oct 2024. Just stopped cooling one day. Model LFNS22520W, Toronto Canada

  4. Fleur P says:

    I purchased an LG in 2021 August and the compressor just failed last night after I purchased lots of food to put in freezer. I lost a lot of the food because it stopped freezing for no apparent reason. How can I be part of this lawsuit? It is upsetting to see so many people who purchased during the pandemic now have a fridge broken!!

  5. Josephine says:

    We bought an LG fridge/freezer in 2018. Within 2 years the compressor failed. This month, this new compressor also failed.

    How do we become part of this lawsuit?

  6. Mary Jane Mendes says:

    yes, i have an LG fridge where the compressor has failed

  7. Sean says:

    We may have been lucky, but we got just over 10 years from our LG french door model (LFC0745ST /02) before the compressor failed, just outside of the warranty period. Hundreds of dollars of food lost. As an aside, I have an LG dishwasher that is under warranty and needs a part replaced. LG will not allow a local technician to service it. I have to drive it 500km to the “authorized service dealer”, leave it there for a couple of days to be assessed, then drive back to get it. It would be cheaper to buy a new dishwasher that avail of their “warranty”.

    Horrible company. Never again will I purchase an LG product.

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