Emily Sortor  |  December 2, 2019

Category: Legal News

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capital one bankA Capital One class action lawsuit accuses the bank of not doing enough to protect Canadian customers from a data breach that occurred in the spring of this year.

Plaintiff Adele J. Taylor says she was issued a Capital One Platinum Costco Mastercard and had an online account. Taylor claims that her personal information was compromised in a data breach that occurred between March 12 and April 21 2019.

Allegedly, the data breach occurred when Ms. Paige A. Thompson, a hacker, took Data from Capital One’s directories stored on a server. Thompson reportedly did this by accessing the server through a misconfigured web application that Capital One had rented from Cloud Computer Company, to store customers’ credit card applications and personal information.

The Capital One data breach class action lawsuit says that the affected data includes information of Canadian consumers and small businesses who applied for credit cards with Capital One between 2005 and 2019.

This data allegedly includes names, dates of birth, mother’s maiden name, Social Security numbers, addresses, email addresses, phone numbers, employment status, and financial information.

The Capital One data class action lawsuit says that Thompson had possession of Taylor’s personal information since as early as March 2019. According to Taylor, it is likely that Thompson has shared this information with others, either by selling it or distributing it to other people who will release it online.

The Capital One data breach has forced many customers to take steps to protect their financial information, says Taylor. This includes purchasing credit monitoring protection services and identity protection services, monitoring their credit reports, notifying their financial institutions, among other actions. 

Customers were also put at risk for financial injury in the form of fraud and identify theft. Additionally, customers’ credit may have been affected, which can limit their ability to obtain credit in the future.

The Capital One bank class action lawsuit asserts that Capital One should have done more to prevent the data breach.

Allegedly, the company did not take sufficient security measures to protect information. Taylor also says that the company knew or should have known that if they did not implement sufficient security, a data breach could occur that could affect customers.

Additionally, Taylor’s data breach class action lawsuit says that Capital One failed to notify Class Members of the breach in a timely manner. Allegedly, this prevented customers from taking action to protect their information in light of the breach.

A similar Canadian class action lawsuit was filed over the same data breach earlier this year.

Have you been affected by a data breach? Tell us more in the comments below.

Taylor is represented by Theodore P. Charney of Charney Lawyers Professional Corporation. 

The Capital One Data Breach Class Action Lawsuit is Adele J. Taylor v. Capital One Financial Corporation, et al., Case No. S-198617, in the Supreme Court of British Columbia, Canada.

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63 thoughts onCanada Capital One Class Action Filed Over Massive Data Breach

  1. Selena Herr says:

    I also have had issues with this. Please add me as well

  2. Irina Lebedinski says:

    I am an account holder at Capital One – 2 credit cards; please add me to the to the Class Action Lawsuit. I received a letter from Capital One stating that my personal data was compromised.

  3. Paul says:

    I also got a letter from capital one saying something about my info breached a couple several years ago now,

  4. Marneta Gabriel says:

    I got the letter stating my personal information was compromised. Too little to late!

  5. John G. MACDONALD says:

    I just received ( April 23, 2021), a letter dated April 16, 2021. My personal
    information has been hacked as well. This occurred in March, 2019 and Capital One
    only noted on July 19, 2019. Someone has had my personal information for 2 years
    without any notification being provided to me. Please add me to the to the Class Action Lawsuit against Capital One please. Thank you.

  6. Ryan Hall says:

    Hello. I live in Victoria, BC, Canada and I have a Capital One credit card. I just received a letter from them dated April 16, 2021 informing me that due to the cybersecurity breach in July of 2019, my personal information and data has been compromised. And they’re just now sending me a letter to notify me about this almost 2 years later? Could you please add my name to the Class Action Lawsuit against Capital One please and thank-you.

  7. Shirley nantais says:

    Can you please add me also. I put my name in the American site when it first happened in 2019. I was given a letter saying my info could be compromised and they offered me some kind of protection but I did not take it. I cancelled my capital one card early this year. Thank you

  8. K.Sire says:

    I received a letter from capital one as well advising my personal information was compromised. Please add my name.

  9. Terri Miller says:

    Can you please add me, as I received a letter from Capital One August 2019 saying my personal information may have been obtained in relation to the recent cybersecurity incident impacting Capital One on July 19,2019.

  10. Peter Georgy says:

    Please add me i got the email
    Thanks

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