Abraham Jewett  |  September 28, 2023

Category: Legal News

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Product photo of recalled cranksets by Shimano, representing the Shimano crankset recall.
(Photo Credit: U.S. Consumer Product Safety Commission)

Shimano crankset recall overview: 

  • Who: Shimano recalled 680,000 of its 11-Speed Bonded Hollowtech II Road Cranksets sold in the United States and an additional 80,000 units sold in Canada. 
  • Why: The company initiated the recall over concerns that parts of the Shimano cranksets could separate and break, presenting a crash hazard. 
  • Where: The Shimano crankset recall affects consumers nationwide. 

Cycling company Shimano initiated a recall for around 680,000 of its 11-Speed Bonded Hollowtech II Road Cranksets over concerns their parts can separate and break, presenting a crash hazard for consumers. 

The U.S. Consumer Product Safety Commission published the recall, which includes an additional 80,000 units sold in Canada, Sept. 21. 

Shimano says it received 4,519 reports of the recalled cranksets separating, resulting in a total of six injuries that include bone fractures, joint displacements and lacerations, according to the Shimano recall. The company is not facing legal action over the recall, but Top Class Actions follows recalls closely as they sometimes lead to class action lawsuits.

The recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured before July 2019, the crankset recall states. 

Consumers advised to immediately stop using recalled Shimano cranksets

Shimano sold the cranksets both individually and on bicycles manufactured by companies such as Trek and Specialized, among others, according to the recall. 

Consumers should immediately stop using the recalled cranksets and contact an authorized Shimano dealer to schedule a free crankset inspection that will determine whether a replacement is necessary. 

Shimano sold the recalled Shimano cranksets at bicycle stores nationwide for $270 to $1,500 from Jan. 2012 to Aug. 2023. 

Individuals who have more questions about the recall can contact Shimano directly by phone at (844) 776-0315 or online

In another bike-related recall, Lectric Ebikes recalled 45,000 of its e-bicycles earlier this month over concerns their mechanical disc brake calipers could fail, resulting in a crash risk. 

Are you affected by the Shimano crankset recall? Let us know in the comments. 


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