Jessy Edwards  |  May 12, 2022

Category: Legal News

Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.

Photo of recalled eye drops.
(Photo Credit: Government of Canada)

Advanced Relief Eye Drops Compliments Pharmasave Teva Canada Recall Overview: 

  • Who: Teva Canada Ltd. is recalling certain lots of Pharmasave Advanced Relief Eye Drops and Compliments Advanced Relief Eye Drops.
  • Why: Some bottles may contain ingredients not listed on the label that may pose health risks to those allergic to them.
  • Where: The recall is effective in Canada.

Teva Canada Ltd. is recalling certain lots of Pharmasave Advanced Relief Eye Drops and Compliments Advanced Relief Eye Drops after a customer complaint led the company to realize it had put the wrong solution in the bottles. 

The Health Canada website posted the recall May 7. It applies to certain lots of Compliments Advanced Relief Eye Drops, 15 mL, and Pharmasave Advanced Relief Eye Drops, 15 mL, with expiry 31 March, 2024. 

The products are used for the temporary relief of eye redness due to minor eye irritation, burning and dryness.

Following a complaint involving the Pharmasave eye drops, Teva Canada identified that some bottles may have been packaged with another eye drop product that contains different active ingredients. 

The company is not currently facing legal action over the recall, but Top Class Actions follows recalls closely as they sometimes end in class action lawsuits.

Eye Drops Packaged in Incorrect Bottle, Teva Canada Says

Teva Canada mistakenly placed Naphazoline HCl and glycerine in bottles that were not meant to contain those ingredients, the company says. 

The two ingredients may cause a reaction in individuals allergic to them. Signs of an allergic reaction include rash, itching or swelling, especially of the face, tongue and throat.

“Do not use the affected product. Consult a health care professional if you have used this product and have health concerns,” the recall states.

Cartons of the affected Pharmasave and Compliments eye drops are labeled with lot number AR21C03. The affected bottles may be labeled with either lot number AR21C03 or RL21D01.

In 2019, a Canadian class action lawsuit claimed that Lasik MD did not warn patients of the risk of permanent nerve damage associated with the popular laser eye surgery. The case was dismissed in 2020 with the judge ruling that claims weren’t brought in time.

What do you think of this recall? Let us know in the comments!


Don’t Miss Out!

Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!


Read About More Class Action Lawsuits & Class Action Settlements:

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

  • This field is for validation purposes and should be left unchanged.

3 thoughts onTeva Canada Recalls Advanced Relief Eye Drops Due To Packaging Error

  1. gary says:

    I have used these drops from Pharmasave for years

  2. Christina Pinto says:

    Please add me to the list. I bought these eye drops and caused my eyes to swell and become really irritated.

    1. Jennifer Abbott says:

      I purchased these drops many times for me and for my mother. I thought I had seasonal allergies and my mother was treated for an actual eye disease that caused her eyelashes to fall out. Please advise of any further settlement details thank you

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.