Jessy Edwards  |  April 18, 2022

Category: Beauty Products

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Sephora shop, a French multinational chain of personal care and beauty stores.
(Photo Credit: monticello/Shutterstock)

Sephora Hair Care Olaplex Class Action Overview:

  • Who: Hair product manufacturer Olaplex is being sued by customers who claim one of its products contains a dangerous chemical, and Sephora Canada is being sued for selling it.
  • Why: The class action lawsuit alleges Olaplex failed to inform its customers of the serious health risks associated with the ingredient.
  • Where: The recall is nationwide.

An Olaplex hair care product sold at Sephora is at the center of a new class action lawsuit that alleges the company did not tell consumers it contains a “dangerous chemical.”

In the class action lawsuit filed against Sephora Canada and Olaplex Mar. 3 in the Superior Court of Quebec, consumers allege that Olaplex No. 3 Hair Repair Perfector contains a chemical with serious health risks. 

According to the Olaplex class action lawsuit, the Olaplex No. 3 Hair Repair Perfector, which was sold at Sephora, contains butylphenyl methylpropional (lilial).

Olaplex failed to inform its customers of the “serious health risks” associated with the ingredient, the class action lawsuit alleges. It states that side effects of exposure to lilial include allergies and potentially even infertility. 

According to court documents, the company only admitted to being conscious of the risks linked to lilial on Feb. 28, 2022.

Sephora Kept Selling Olaplex Containing Lilial, Plaintiffs Allege

Olaplex says, since then, the chemical has been removed from the hair care product globally. 

However, the lawsuit alleges Sephora Canada continues to sell Olaplex No. 3 Hair Repair Perfector containing lilial.

The consumers are looking to represent anyone who purchased Olaplex No. 3 Hair Repair Perfector containing Butylphenyl Methylpropional (lilial) in Canada. 

They’re seeking punitive damages in the amount of $10 million and refunds for each consumer who bought the product for around $43 including tax per bottle.

Last year, a woman claimed that TRESemmé Keratin Smooth Shampoo products lead to scalp irritation, blistering, swelling, dry hair and even significant hair loss.

Have you bought a hair care product that wasn’t as you expected? Let us know in the comments!


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248 thoughts onOlaplex Class Action Claims Hair Care Product Sold at Sephora Contains ‘Dangerous Chemical’

  1. Angelina Steshenko says:

    I have been using Olaplex #3 for over a year! Please add me to the list. How do I get a refund? I’m in the US, does the lawsuit apply to me as well?

  2. milly jayne says:

    i too purchased olPlex multiple times

  3. Angela Bacher says:

    I’ve been using the Olaplex #6 Bond Smoother to tame down the crazy amount of baby hairs I have. I never thought it could be hair loss from the other Olaplex products like #3 that I also use. I thought these products were suppose to help. I feel deceived, please add me to the list as well.

  4. Janelle Szumowski says:

    I have been having non existing periods or late periods of upwards to 15-20 days since using their products. Since stopping and learning this information my periods are back on track. I’m already at risk. Please add me to the list. I have products and photos.

  5. James says:

    I have also been affected by this olaplex purchase. Please add me to the list.

  6. Clee says:

    My family purchased Olaplex No. 3 Hair Repair Perfector.

  7. Cindy says:

    I have used TRESemmé Keratin Smooth Shampoo and stopped as it caused itching, irritation on my scalp.

  8. Tracey Steed says:

    I bought it from Sephora and my hair has been itching and falling out !!!! I took it back to Sephora but still have the online receipt! I’m disgusted and very upset i want my money back and then some

  9. Brittney Whiffen says:

    Purchased Olaplex No. 3 would like a refund

  10. Lori mangan says:

    I would like to get In the class action law siute. I’ve been using olaplex!

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