Jessy Edwards  |  April 18, 2022

Category: Beauty Products

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Sephora shop, a French multinational chain of personal care and beauty stores.
(Photo Credit: monticello/Shutterstock)

Sephora Hair Care Olaplex Class Action Overview:

  • Who: Hair product manufacturer Olaplex is being sued by customers who claim one of its products contains a dangerous chemical, and Sephora Canada is being sued for selling it.
  • Why: The class action lawsuit alleges Olaplex failed to inform its customers of the serious health risks associated with the ingredient.
  • Where: The recall is nationwide.

An Olaplex hair care product sold at Sephora is at the center of a new class action lawsuit that alleges the company did not tell consumers it contains a “dangerous chemical.”

In the class action lawsuit filed against Sephora Canada and Olaplex Mar. 3 in the Superior Court of Quebec, consumers allege that Olaplex No. 3 Hair Repair Perfector contains a chemical with serious health risks. 

According to the Olaplex class action lawsuit, the Olaplex No. 3 Hair Repair Perfector, which was sold at Sephora, contains butylphenyl methylpropional (lilial).

Olaplex failed to inform its customers of the “serious health risks” associated with the ingredient, the class action lawsuit alleges. It states that side effects of exposure to lilial include allergies and potentially even infertility. 

According to court documents, the company only admitted to being conscious of the risks linked to lilial on Feb. 28, 2022.

Sephora Kept Selling Olaplex Containing Lilial, Plaintiffs Allege

Olaplex says, since then, the chemical has been removed from the hair care product globally. 

However, the lawsuit alleges Sephora Canada continues to sell Olaplex No. 3 Hair Repair Perfector containing lilial.

The consumers are looking to represent anyone who purchased Olaplex No. 3 Hair Repair Perfector containing Butylphenyl Methylpropional (lilial) in Canada. 

They’re seeking punitive damages in the amount of $10 million and refunds for each consumer who bought the product for around $43 including tax per bottle.

Last year, a woman claimed that TRESemmé Keratin Smooth Shampoo products lead to scalp irritation, blistering, swelling, dry hair and even significant hair loss.

Have you bought a hair care product that wasn’t as you expected? Let us know in the comments!


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247 thoughts onOlaplex Class Action Claims Hair Care Product Sold at Sephora Contains ‘Dangerous Chemical’

  1. Monica says:

    I had the extremely bad scalp burning and my hair fell out in clumps like never before and I have had to chop it shorter than ever before to somewhat even it out… this has taken a huge toll on me mentally, spent a ton of money trying extensions, a ton of mylti vitamins etc for my old long hair back but there is nothing like your own long hair…

    Besides being an expensive product, it has cost me so much more in attempting to repair and has affected me mentally as well…

    How do I join this lawsuit?!!

  2. Dominique Fleming says:

    I was using all of the Olaplex products and my hair which used to be think and full is now thin, I have some bald spots and it falls out in clumps. I just returned my products to Sephora but want to know how I can opt into this lawsuit?

  3. Raelene says:

    Yes my hair falls out in clumps it used to be almost to my waist I had to have a full chop thank you olaplex!! How can I opt into the lawsuit???

  4. Clara calderon says:

    I started using olaplex in july 2022 my hair was nice by December it look horrible I didn’t know what was happening till I saw it in Good Morning America they were talking about it and I said OMGit was that it sill ugly I even cut it I feel so sad every time I see my self in the mirror I know a hairstyle 30% of her clients have that problem hope to hear from someone

    1. Claudia says:

      I have used for years olaplex products, in the beginning everything was ok but from a year ago approx I have lost to much hair, it falls out in clumps. It’s terrible.How can I opt into the lawsuit??? These products are not the same anymore. Very bad.

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