Katherine Webster  |  December 6, 2021

Category: Fees

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airbnb settlement, Airbnb Fees Class Action Settlement
(Photo Credit: Ink Drop/Shutterstock)

Airbnb Fees Class Action Settlement Overview:

  • WHO: Individuals who used Airbnb for the first time between Oct. 31, 2015, and June 25, 2019.
  • WHY: A class action lawsuit alleged Airbnb’s service fees resulted in a higher price for guests than what was displayed during the first stage of browsing.
  • WHERE: Canada

A federal judge has approved a $6 million Airbnb settlement resolving claims that the company’s service fees resulted in a higher price for guests that what was displayed during the first stage of browsing.

Lead plaintiff Arthur Lin filed his class action lawsuit in October 2017, alleging Airbnb regularly displayed one price while users were searching the vacation-rental platform, then displayed and charged a higher price once a rental was selected. 

The class action lawsuit claimed this practice of displaying two different prices violates section 54 of the Competition Act. 

The Class includes individuals in Canada who used the Airbnb platform for the first time between Oct. 31, 2015, and June 25, 2019.

Under the terms of the settlement, Class Members may receive a $45 “non-cash-convertible” credit issued on Airbnb that can be redeemed within 24 months on their next booking.

A notice regarding this case was previously sent to Class Members, informing them of the option to opt out of or object to the Airbnb settlement; 14 people wishing to opt out contacted Class Counsel, while four submitted written objections.

Class Members should be receiving another notice shortly.

All Class Members will be automatically included in the case and do not need to take further action at this time.

However, Class Members are able to sign up for the Airbnb settlement mailing list on Class Counsel’s website.

Did you book a stay through Airbnb? Was the final price the same as the price you first saw as you were browsing? Let us know in the comments section.

The plaintiff is represented by Simon Lin Evolink Law Group and Jérémie John Martin and Sébastien A Paquette of Champlain Avocats. 

The Airbnb Fees Class Action Lawsuit is Lin, et al. v. Airbnb Inc., et al., Docket No. T-1663-17, in Canada Federal Court.


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12 thoughts onJudge Approves $6M Airbnb Fees Class Action Settlement

  1. Anetta Buraczynska says:

    I selected a booking on Airbnb, and asked the host for the name of the building. After the host responded, the booking price went up twice. Host did not respond to my question of what happened to the price.

  2. CHERYL WALL says:

    MY FAMILY OF 8 STAYED IN AN AIR B & B IN VAUGHN, THE HOUSE WAS REALLY NICE AND CLEAN. I DID GET CHARGED OVER 100 DOLLARS EXTRA FOR CLEANING FEES. THAT WAS NOT SHOWN BUT THIS WAS A BETTER OPTION FOR THE FAMILY TO STAY IN A LARGE PLACE WHERE WE COULD STAY TOGETHER, ENJOY WONDERLAND FOR THREE DAYS. AT THE END OF THE DAY IT WAS CHEAPER THEN GETTING TWO HOTEL ROOMS FOR 3 NIGHTS. IT WAS CLEAN WHEN WE GOT THERE AND IT WAS CLEAN WHEN WE LEFT, THATS THE ONLY REASON WHY I QUESTIONED WHY WE PAID SO MUCH FOR CLEANING

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