Sears sign regarding the Sears Canada settlement

(Photo credit: wolterke/ DepositPhotos.com)

Some Sears Canada extended warranty holders may be eligible to claim compensation thanks to a $9 million arrangement.

Anyone who holds a Sears Canada extended warranty (or protection agreement) purchased before June 22, 2017, who have had to pay for a repair or service on their appliance or other Sears Canada product that otherwise would have been covered under the warranty is eligible to make a claim.

Consumers making an eligible claim will receive 100 percent of their allowed claim as long as the total claims amount submitted by all Class Members doesn’t exceed the $9 million. If that total does exceed the fund, Class Members will receive a pro rata share, calculated by dividing the Class Member’s allowed claim by the total of all allowed claims.

This Sears Canada arrangement was approved by the company’s creditors in order to help consumers after Sears Canada’s Oct. 19, 2017, announcement that it could no longer honour the warranties following its financial difficulties and store closures.

The arrangement covers consumer-paid repair or service costs actually incurred that would otherwise have been covered under the warranty.

Other claims regarding the warranty, such as a refund of the cost of an unused warranty, will not be considered eligible.

Consumers who purchased their warranty on or after June 22, 2017, should not submit a claim form at this time. 

These consumers who held a valid warranty on Oct. 19, 2017, will receive a refund on the unamortized portion of the warranty.

Anyone who purchased a Sears Canada warranty on or after June 22, 2017, and had not received a refund check as of Jan. 30, 2021, should email Sears Canada monitor FTI Consulting with their contact details and a copy of the warranty receipt or other supporting documentation.

In addition, Sears Furniture and Mattress Protection Plans are not included in this arrangement because they are insured by Guardsman (Valspar) Inc., and consumers are still able to make claims as indicated in their customer service contract. 

Anyone with questions regarding mattress and furniture protection plans is urged to call 1-888-450-2847 for more information.

The deadline to submit a Sears Canada warranty claim form is June 12, 2021.

Who’s Eligible

Anyone who holds a Sears Canada extended warranty (or protection agreement) purchased before June 22, 2017, who have had to pay for a repair or service on their appliance or other Sears Canada product that otherwise would have been covered under the warranty.

Potential Award

Varies.

  • Consumers making an eligible claim will receive 100 percent of their allowed claim as long as the total claims amount submitted by all Class Members doesn’t exceed the settlement fund.
  • If that total does exceed the fund, Class Members will receive a pro rata share, calculated by dividing the Class Member’s allowed claim by the total of all allowed claims.
Proof of Purchase

The claim must include:

  • A copy of your Sears Canada warranty or other proof of purchase of the warranty
  • Supporting invoices from the company that repaired or serviced your product

More information about the documentation needed to file a claim is available here.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

06/12/2021

Case Name

N/A

Final Hearing

N/A

Settlement Website
Claims Administrator

Sears Canada Warranty Claim Claims Administrator
Epiq Class Action Services Canada Inc.
1-833-414-8041
info@searscanadawarrantyclaim.ca

Class Counsel

N/A

Defense Counsel

N/A

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.

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