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Empty care bed regarding the integrated life care class action lawsuit

The owners and operators of the Manoir du Lac care facility in Alberta have been hit with a potential class action lawsuit for failing to protect their residents from COVID-19.

Integrated Life Care (McLennan) Inc. and Integrated Life Care Inc. allegedly engaged in a series of failures that caused residents of Manoir du Lac to be exposed to COVID-19, ultimately resulting in their deaths, the class action lawsuit alleges.

The Plaintiff’s Manoir du Lac COVID-19 Experience

Plaintiff Cheri McPhillamey says her father was a resident of Manoir du Lac and tested positive for COVID-19 on April 15, 2020. According to the Integrated Life Care class action lawsuit, McPhillamey was not notified that her father would be tested for COVID-19.

On April 19, 2020, McPhillamey said she received a phone call that her father’s health was rapidly declining. He reportedly died of COVID-19 complications just a few hours after McPhillamey received the phone call.

McPhillamey filed the Integrated Life Care class action lawsuit on behalf of herself and a proposed Class of current or former residents of Manoir du Lac who contracted COVID-19 while residing at the care facility and became ill or died. Spouses, adult interdependent partners and children are also included as potential Class Members.

Class Action: Integrated Life Care Failed to Protect Residents from COVID-19

McPhillamey asserts that the Integrated Life Care defendants had an obligation to safeguard their residents’ life, health and dignity, and to ensure they received continued and adequate care. Integrated Life Care also knew that the COVID-19 crisis posed a serious danger to its residents and staff, according to the class action lawsuit.

“The elderly are especially vulnerable to COVID-19 and are entitled to care from properly trained and equipped staff, in [a] proper environment with adequate testing and response protocols to prevent the introduction or spread of COVID-19,” the Integrated Life Care class action lawsuit states.

Integrated Life Care was allegedly negligent in its efforts to protect Manoir du Lac residents from COVID-19, and McPhillamey lists several critical ways in which the care facility operator failed to respond to the crisis. These alleged failures include deficiencies in sanitation protocols, inadequate COVID-19 testing protocols, and failure to adequately respond to the situation when COVID-19 was discovered at the care facility.

The statement of claim lists nearly two dozen ways in which the defendants allegedly breached their duty of care to their residents, including:Upset senior regarding the Integrated Life Care class action lawsuit filed

  • Failing to provide adequate separation between residents and staff
  • Failing to conduct regular COVID-19 testing
  • Failing to provide adequate levels of personal protective equipment
  • Allowing employees and contractors who work at other facilities to work at Manoir du Lac
  • Failing to provide adequate staffing and training
  • Failing to adequately inform residents and their family members about the COVID-19 outbreak at Manoir du Lac

McPhillamey says that the defendants’ conduct was “reckless and egregious and warrants the imposition of punitive damages.” The Manoir du Lac COVID-19 class action lawsuit seeks $15 million in general damages, $5 million in special damages, and $5 million in exemplary, aggregate or punitive damages.

COVID-19 Spreads Rapidly Through Care Facilities

Integrated Life Care is far from the only operator of long-term care facilities to face a class action lawsuit over their alleged negligence in protecting residents from COVID-19. Camilla Care Community in Mississauga was hit with a class action lawsuit after at least 68 residents died from COVID-19 at the beginning of the pandemic.

The COVID-19 crisis has led to a wide number of legal issues that affect a huge number of industries. You can read more about Canada’s COVID-19 legal issues here.

Did you or a loved one contract COVID-19 while residing in a care home? Tell us about your experience in the comments section below.

The plaintiff is represented by Richard J. Mallett and Nicole K. Keeler of James H. Brown & Associates and by Clint G. Docken Q.C. of Guardian Law Group LLP.

The Integrated Life Care Class Action Lawsuit is Cheri McPhillamey v. Integrated Life Care (McLennan) Inc., et al., Case No. 2003 10571, in the Court of Queen’s Bench of Alberta, Canada.

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